AUSTRAC business hours are Monday to Friday, 8.30am to 5.00pm (Eastern Standard Time).
AUSTRAC offices
Sydney
Level 10, Tower A, Zenith Centre
821 Pacific Highway
Chatswood NSW 2067
PO Box 5516
West Chatswood NSW 1515
Ph: 02 9950 0055
Fax: 02 9950 0054
Melbourne
Level 30
140 William Street
Melbourne VIC 3000
PO Box 13173
Law Courts PO
Melbourne Vic 8010
Ph: 03 8636 0500
Fax: 03 8636 0501
Canberra
Level 14
20 Allara Street
City ACT 2601
PO Box 5085
Kingston ACT 2064
Ph: 02 6120 2600
Fax: 02 6120 2601
Brisbane
241 Adelaide Street
Brisbane Qld 4000
GPO Box 663
Brisbane Qld 4001
Ph: 07 3838 0100
Fax: 07 3838 0101
Perth
GPO Box 586
West Perth WA 6872
Ph: 02 9950 0055
Fax: 02 9950 0054
AUSTRAC Help Desk
Enquiries about the legislation AUSTRAC administers, including the reporting obligations of regulated entities and the public, can be directed to:
Ph: 1300 021 037 (a local call within Australia) or 02 9950 0827
Email: help_desk@austrac.gov.au
National Relay Service
Callers who are deaf or have a hearing or speech impairment can contact AUSTRAC through the National Relay Service:
TTY or computer with modem users phone 133 677 then ask for 1300 021 037.
Speak and listen (speech to speech relay) users phone 1300 555 727 then ask for 1300 021 037.
Corporate Communications
All media and communications-related enquires should be directed to:
Ph: 03 8636 0553
Fax: 03 8636 0504
Email: corporatecommunications@austrac.gov.au
Freedom of Information
Applications made under the Freedom of Information Act 1982 should be directed to:
Freedom of Information Officer
PO Box 5085
Kingston ACT 2064
Ph: 02 6120 2631
Fax: 02 6120 2601
Email: INFO_ACCESS@austrac.gov.au
Recruitment
Applicants should address all applications for positions to:
The Recruitment Officer
PO Box 5516
West Chatswood NSW 1515
Email: recruitment@austrac.gov.au
Webmaster
Enquiries concerning this website can be directed to:
Email: internet@austrac.gov.au
